Ask a language model a question about your business and it will answer, whether or not the information needed to answer it was retrieved. The gap gets filled with something plausible. That is a retrieval problem rather than a reasoning one: ranking text by how closely it resembles the question turns out to be a poor proxy for finding the passage that is authoritative.
This page explains what Graph-RAG is, how it differs from vector RAG, where most Graph-RAG implementations still fall short, and what changes when the graph is governed rather than inferred.
Graph-RAG is retrieval that walks a graph. Instead of embedding text and fetching the nearest neighbours to a question, the system holds entities and the relationships between them, and answers by traversing from a starting concept to the things connected to it.
The word typed is doing the work. A generic graph records that two things are related. A typed graph records how: this rule governs that field, this term is owned by that role, this KPI is derived from those three columns. Because the edges carry meaning, traversal is deterministic and the route is inspectable. You can ask why an answer came out the way it did and get a route rather than a confidence score.
The second half is provenance. Every node and every edge keeps the document, table or column it came from, so an answer arrives with its workings rather than a claim to trust.
Take on-time delivery.
Ask what the rate was last quarter, and vector search returns the passages that most resemble the question: the logistics KPI definition, the SLA appendix, a slide from last year's QBR. All on topic. None of them tells the model that on-time is measured against the confirmed date rather than the originally promised date, that customer-requested reschedules are excluded, or which of the three date fields in the ERP carries the confirmed date.
The failure is structural rather than a tuning problem. Similarity ranks text by how much it resembles the question, and a superseded definition resembles the question exactly as much as the current one. Often more, because the old wording is usually the wording that made it into the slides everyone still circulates.
Graph-RAG is the usual answer to this, and it does help. Entities and relations get extracted, and traversal follows them instead of guessing from proximity. But when the graph is built out of the documents alone, it inherits their gaps. It knows the concepts the text happened to mention, in the shape the extractor happened to infer, with no connection to the systems where the data lives. It can tell you that on-time delivery relates to confirmed dates. It cannot tell you which column holds one.
That is the gap between a graph derived from a corpus and a graph governed against the business.
None of this makes vector search obsolete, and it is worth being clear about where it wins. Open-ended questions over a document set, finding candidate passages in a corpus too large to traverse, exploratory search where you do not know the right vocabulary yet, and any case where the answer genuinely is the text rather than a value derived from it. Most production systems end up using both: similarity to find candidates, a governed graph to decide which of them is authoritative and to carry provenance. The failure mode described above appears when similarity is asked to do the second job as well as the first.
Step 1
Questions resolve against your approved business terms, not against column names or raw text.
Step 2
Retrieval walks typed relationships and returns the route, not just the passage.
Step 3
Deterministic rules constrain the answer, so gaps get flagged instead of filled.
Most Graph-RAG builds its graph out of the text corpus itself, inferred per project and redone for the next one. Metagem builds against a governed business ontology, domain by domain, with each concept linked to the fields that hold it, so what you get is a standing map of the organisation rather than a per-use-case artefact.
Each answer carries the hops that produced it, rule to field, term to system, so a reviewer checks the reasoning rather than just the number.
Where there is no governed route to an answer, the system says so or asks a clarifying question. Silence is more useful than confident invention.
Copilot, custom agents and BI tools traverse the same governed graph, so they stop disagreeing with each other.
Grounded AI CopilotsA generated answer that carries its route can be checked by whoever owns the number, rather than taken on trust.
Trusted Generative BIBring one domain and a handful of questions your team already argues about. We will show you the same questions answered with the traversal attached, including the ones where the honest answer is that the context is not there yet.
Talk to our team